Returns & Exchanges

At Natalino, we want you to be fully satisfied with your purchase. If a garment doesn't meet your expectations, you may return it in its original condition within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Ensure the items are unworn, unwashed, and have all original tags attached before placing them in the original shipping box.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.